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A watchmaker adjusting the winding crown of a Rolex Datejust

Rolex watch servicing and repair throughRolex House at China World, Beijing

Rolex watches are designed and built to last.

From conceptual design to Rolex laboratory testing, every step in the development and manufacture of a Rolex watch follows the most exacting quality requirements. As a result, a Rolex watch can last for centuries, passed from one generation to the next, in perpetual motion.

A specialist wearing gloves presenting Rolex watches on a wooden tray

Let an expert guide you

With many years between services, a Rolex servicing procedure must be thorough and complete. As an Official Rolex Retailer, Rolex House at China World is authorised to receive your Rolex watch for servicing. With the necessary knowledge, skills and technical know-how, we can advise you on the technical aspects of Rolex watches.

Servicing your Rolex through Rolex House at China World, Beijing

Through Rolex House at China World, Beijing, you can access the worldwide network of Rolex-trained watchmakers. We follow the Rolex servicing procedure, designed to ensure that every timepiece leaving a Rolex workshop complies with its original functional and aesthetic specifications.

A Rolex watchmaker inspecting a watch with a loupe
Rolex watchmakers servicing watches at benches in a workshop

The Rolex servicing procedure

To ensure that every timepiece leaving the Rolex workshops complies with its original functional and aesthetic specifications, Rolex has established a dedicated servicing procedure. Each movement is thoroughly inspected, while the case and metal bracelet are meticulously polished to restore their original lustre. Rolex watches also undergo rigorous timing and waterproofness tests, guaranteeing quality, precision and reliability.

Gloved hands opening a Rolex Oyster bracelet clasp to reveal the case back

The two-year service guarantee

After a complete service, your Rolex watch is covered by a two-year service guarantee. This does not cover damage or deterioration resulting from an accident or from mishandling of the watch. Any intervention by a non-Rolex-authorised third party, or the fitting of non-Rolex-manufactured parts or accessories, will void the service guarantee.

A Rolex International Guarantee card resting in a wooden tray
A watchmaker assembling a Rolex movement with tweezers